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Shipping policy
Shipping Policy
Last Updated: August 31, 2026
We aim to process and deliver your orders as quickly and efficiently as possible. Please review the following shipping terms before placing your order.
1. Order Processing
Orders are generally processed within 1–3 business days after the order is confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been dispatched, you may receive shipping or tracking information where available.
2. Delivery Time
Estimated delivery times may vary depending on your location and the shipping service used.
- Major Cities: 2–3 business days
- Other Areas: 3–4 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may be affected by weather, public holidays, courier delays, incorrect addresses, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
We may offer free shipping on selected products, promotional campaigns, or orders that meet certain conditions.
4. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and orders.
Customers are responsible for providing a correct and complete delivery address and contact number when placing an order.
5. Incorrect Address
Please make sure that your shipping information is correct before submitting your order.
If an order is returned to us because of an incorrect, incomplete, or unavailable delivery address, additional shipping charges may apply for reshipment.
6. Delayed or Lost Orders
Although we work with reliable courier services, delivery delays may occasionally occur.
If your order appears to be delayed or lost, please contact our customer support team with your order number. We will work with the courier service to investigate the issue.
7. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or videos of the package and product.
We will review the issue and provide an appropriate solution according to our Return & Refund Policy.
8. International Shipping
If international shipping is available, delivery times and shipping charges may vary by destination.
Customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.
9. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.
Business Name: [Go-Marts]
Email: [gomartsstore@gmail.com]
Phone: [03076724620]
Address: [Pakistan]
